TERMS & CONDITIONS
SECRET ISLAND FESTIVAL 2026
SAFETY, ENTRY & CAMPSITE TERMS AND CONDITIONS
GENERAL
SIF Events Ltd, Ultrafunkula, Secret Island Festival & Secret Island Party (referred to as SIF Events Ltd), (UF, SIF & SIP from here on) conducts business with its Customers under the terms and conditions set forth
GENERAL TERMS & CONDITIONS OF ENTRY
These Terms and Conditions cover all of our events as we are the main ticket agents for these, where we appoint an agent on our behalf these conditions also cover their ticket sales.
Artists and billed attractions may be subject to change without notification.
We reserve the right to remove or replace sub-promoters without notice. Refunds will not be given for any changes to line up or sub-promoters.
No trading allowed within the festival site without SIF Events Ltd, (UF, SIF & SIP) prior consent.
Goods using unauthorised event logos and unauthorised professional recording equipment will be confiscated.
Do not buy tickets or goods from unlawful street traders/touts, they are invalid & entry will be refused.
You give your express consent to your actual/ simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.
No unauthorised buses, coaches or trucks will be allowed on site.
Photography & Image Usage Terms – Secret Island Festival
- By attending Secret Island Festival, you acknowledge and agree that photography, filming, and audio recording may take place across the event site.
- All photographs, video footage, and recordings captured at the festival by authorised photographers, videographers, or representatives of the festival are the sole property of the festival organisers.
- The festival organisers reserve the unrestricted right to use, reproduce, edit, publish, distribute, and display any such content for promotional, marketing, commercial, and archival purposes in any media format, worldwide, and in perpetuity.
- By entering the festival, you grant the organisers a royalty-free, perpetual, irrevocable licence to use your image, likeness, and voice as captured in any such content, without the need for further approval or compensation.
- Any photographs, video, or other media content taken by attendees at Secret Island Festival and shared publicly (including but not limited to social media, websites, or other digital platforms) may be used by the festival organisers for promotional, marketing, and commercial purposes without payment, credit, or further consent, unless a separate written agreement states otherwise.
- Attendees grant the festival organisers a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, and distribute such attendee-generated content for the purposes outlined above.
- If an individual or party has a separate written agreement with the festival organisers that outlines alternative terms for image usage, that agreement shall take precedence over these standard terms.
- Attendees who do not wish to be photographed or recorded should make reasonable efforts to avoid areas where official photography or filming is taking place and/or notify festival staff where appropriate.
- However, the organisers cannot guarantee that individuals will not be captured incidentally.
- Unauthorised commercial use of images or recordings taken at the festival by attendees or third parties is prohibited without prior written consent from the festival organisers.
- These terms form part of the overall terms and conditions of entry to Secret Island Festival.
1. PROMOTER & LEGAL RESPONSIBILITY
1.1 The Event is promoted and operated by SIF Events Ltd (“the Promoter”).
1.2 The Promoter is the sole legal entity responsible for:
ticket sales and refunds
event delivery and site management
safety, security, and stewarding
enforcement of these Terms
1.3 All contractors, security providers, stewards and partners act under the authority of the Promoter.
2. SCOPE & APPLICATION
2.1 These Terms apply to all persons on the event site, including:
festival arena
campsite
car parks
transport services
2.2 Compliance with these Terms is a condition of entry and continued presence on site.
3. AGE RESTRICTION
3.1 The Event and campsite are strictly 18+ only on Friday and Saturday. No under18s will be permitted on site on these days.
3.2 Under18s are permitted to attend on Sunday only.
A child or under18 ticket must be purchased by an adult aged 18 or over, who will be responsible for the young person for the duration of their time on site. All under18s must be accompanied by a responsible adult at all times.
3.3 We operate a strict Challenge 25 policy. If you appear to be under the age of 25, you will be required to present valid photographic ID to prove you are 18 or over on the day of entry.
3.4 All ticket types include an ageconfirmation check box at the point of purchase. Anyone unable to provide acceptable proof of age when requested by our team or security will be refused entry. No refunds will be issued for tickets purchased in breach of these conditions.
4. ENTRY CONTROL & WRISTBANDS
4.1 Festival arena entry closes at 19:00 hours.
4.2 No arena entry will be permitted after this time under any circumstances.
4.3 All attendees must present a valid ticket which will be scanned and exchanged for a wristband. Tickets must be valid, presented in full & either printed or digitally displayed on a device for us to scan. They must not be damaged and able to be scanned by our team.
4.4 Wristbands are nontransferable and only valid when purchased from official agents of SIF Events Ltd (UF, SIF, SIP). Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.
4.5 Wristbands that are removed, tampered with, altered or shared will result in immediate eviction without refund.
4.6 Wristbands must be worn at all times
4.7 Wristbands remain the property of the Promoter
4.8 SIF Events Ltd (UF, SIF, SIP). will not issue duplicate tickets for lost or stolen tickets, we recommend that you register for an account at the time of ordering where you can download a copy in the order history section.
4.9 Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of SIF Events Ltd (UF, SIF, SIP).
4.10 The ticket holder is responsible for their tickets until it is exchanged for a wristband and then responsible for their wristband for the duration of the event.
5. MOVEMENT, EXIT & REENTRY
Day Ticket Holders
5.1 Day ticket holders are not permitted reentry once they leave the festival arena.
Camping Ticket Holders
5.2 Camping ticket holders may move between the campsite and arena only via designated access routes.
5.3 All movements from campsite to arena are subject to:
security searches
bag searches
refusal of entry if prohibited items are found
5.4 Failure to comply with searches will result in refusal of arena access or eviction.
6. CAR PARKING TERMS AND CONDITIONS
6.1 A paid for car park will be available on a first-come, first-served basis & must be paid for in advance via the website.
6.2 You will need to bring the paid-for ticket that includes your matching vehicle registration to use the on-site car park, as this will be scanned for entrance.
6.3 Your car parking ticket must be displayed clearly in your vehicle in the car park, All vehicles must be parked in the car park and display a valid festival car parking ticket.
6.4 We accept no responsibility for loss or damage to vehicles or their contents
6. 5A parking ticket does not entitle you to any particular space in the Car Parks or to priority over other customers. If you decide not to park or are unable to find a space, you should should contact a member of staff straight away.
6.6 We reserve the right to deny access or close a Car Park for any reason at any time
6.7 The Police may well be in attendance after the festival so please avoid any driving under the influence from any form of intoxication.
6.8 No other vehicles will be allowed entry into this field; this includes late replacement vehicles in the case of a breakdown. Vehicles cannot be towed onto the field.
6.9 We will not accept campervans/caravans/motorhomes in the festival car park.
6.10 The following is not permitted in the car parks: sleeping in vehicles or camping, bonfires, campfires or barbeques, unauthorised entertainment, trading. You may face eviction for non-compliance.
6.11 Entry into the car parks is bound by our normal Terms and Conditions of Entry. In addition, please note the following: All individuals in your parked car must have a valid event ticket to gain entry into the event. Any non-ticket holders will be asked to leave site.
6.12 Vehicle searches will be in place throughout the day and night.
6.13 The car park will close from midnight each day and will not open again till 9am the next morning, at which point all vehicles must be empty and collected promptly the next morning. All vehicles must be removed from the festival site by 12pm on Monday 10 August 2026.
6.14 TIckets for the car park are non-refundable
7. ACCESSIBLE TICKETS
7.1 We aim to make purchasing and gaining accessible tickets for our events as easy as possible.
7.2 To ensure that Free Essential Companion tickets are allocated to eligible fans, please submit proof of eligibility when requesting accessible tickets. Your order may be denied if no supporting document is provided.
We offer Personal Assistant tickets for customers who need to be accompanied to this event. A Personal Assistant ticket is to be offered for free or discounted when somebody with a disability requires a carer to be in attendance with them. To automatically be eligible, please provide a copy of one of the following pieces of documentation listed below.
Front page of DLA / PIP (no specific rate)
Front page of Attendance Allowance letter (no specific rate)
Evidence that registered severely sight impaired (blind)
Recognised Assistance Dog ID card
Credibility’s Access Card
Steps to Secure Accessible Tickets/PA Tickets:
Purchase General Ticket: Buy your own ticket for the event via Skiddle.
Submit Evidence: Contact Skiddle customer careatcustcare@skiddle.com or 03333 010101 with your booking reference and documentation.
Accepted Evidence:Documentation includes the front page of DLA/PIP, Attendance Allowance letter, evidence of being registered blind, a valid Access Card (+1), or a recognized Assistance Dog ID.
Wait for Approval:Once verified, a PA ticket will be issued to your account.
7.3 The request for free accessible tickets must be completed by 4pm Wednesday 5 August 2026.
8 SEARCHES & SECURITY POWERS
8.1 The Promoter reserves the right to conduct:
person searches
bag searches
vehicle searches
at entry, reentry, and at any point on site.
8.2 Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.
8.3 Searches are conducted as a condition of entry in accordance with UK law.
8.4 Refusal to be searched will result in refusal of entry or eviction without refund.
8.5 CCTV and bodyworn cameras may be used for crime prevention and evidential purposes.
8.6 Throwing any kind of object is extremely dangerous and will lead to eviction.
9. DRUGS POLICY
9.1 The Event operates a strict zerotolerance policy toward illegal drugs and psychoactive substances.
9.2 Drug enforcement laws are as applicable on the festival site as anywhere else in the country. Police and security officers will be on-site and will deal with drug offences in accordance with national guidelines.
9.2 Any person found in possession of illegal substances may be:
refused entry
removed from site without refund
reported to the police
9.3 If you deal in drugs, it is likely that you will be arrested. Neither anti-social nor illegal behaviour will be tolerated, and participants will leave themselves liable for eviction from the site.
9.4 The terms and conditions of entry state: “You may be searched at the entrance. Any items which the organisers consider may be used in an illegal or offensive manner will be confiscated. Persons suspected of carrying out illegal and / or offensive activities on site may be searched.”
9.5 Amnesty bins may be provided at entry points.
9.6 All confiscated items will be disposed of and will not be returned.
9.7 Experimenting with drugs can lead to adverse reactions. The crowds and the size of the Festival can be very frightening and disorientating. If you do take drugs and you become ill, depressed or frightened please ask a steward to direct you to one of the many facilities on site, such as security, welfare or medical services, which can help and support you.
9.8 Polydrug use – using more than one drug at a time – intensifies the effects of the drugs, making them more dangerous. Mixing alcohol alongside other drugs is one of the most common forms of polydrug use and can seriously increase the strength and impact of those substances, increasing the chances of a potentially fatal chemical reaction.
9.9 The strength and type of drugs can significantly increase their danger. Drugs like Ecstasy and MDMA have, on average, nearly doubled in strength since 2005, with some pills found to be testing four times stronger than those available twenty years ago. The stronger the drug, the more dangerous its effects. The use of Ketamine – a powerful anaesthetic – can be fatal, particularly when taken alongside other substances.
9.10 For more information about drugs, head to Frank, an independent government-funded website offering unbiased facts about drug-use (NB: Secret Island Festival is not responsible for the content of external websites
10. ALCOHOL POLICY
Festival Arena
10,1 Alcohol and food are not permitted to be brought into the festival arena.
10.2 Any alcohol found at arena entry will be confiscated and disposed of.
Campsite
10.3 Alcohol is permitted in the campsite for personal consumption only and within controlled limits:
up to 24 cans of beer/cider per person
up to 1 litre of spirits per person
up to 2 litres of wine per person
10.4 Alcohol must not be taken from the campsite into the arena.
10.5 Excessive alcohol or behaviour linked to intoxication anywhere on site will result in eviction.
11. PROHIBITED ITEMS (ALL AREAS)
11.1 The following items are prohibited across the event site:
glass containers
air horns, megaphones
fireworks, flares, smoke devices
illegal items
illegal substances
unidentifiable substansces
new psychoactive substances (NPS),
laser equipment/pens
weapons or items capable of causing injury
nitrous oxide and canisters; and associated equipment (balloons / CO2 dispensers/cream dispensers),
sky or ‘chinese’ lanterns
spray cans
tabards/high visibility jackets
Confetti cannons
blowtorches, gas canisters, aerosols over 250ml, petrol burners
umbrellas
firewood
generators and sound systems (unless authorised)
drones (unless authorised in writing)
Any item that may reasonably be considered for use as a weapon, or which may cause danger, offence or disruption to any other person.
Excessive number of cigarettes. Only bring enough for personal consumption.
11.2 Confiscated items will not be returned.
11.3 Photographic equipment is permitted, provided that it is for personal, non-commercial use only. In the event of any subsequent commercial use, the bearer agrees to pay the Promoter for the cost of a licence issued by the Promoter for permission to take photographs / visual/audio recordings for commercial use.
11.4 If you need to bring specific food or drink for personal consumption due to a medical condition into the festival arena, please bring supporting evidence.
11.5 Please note: you cannot bring alcohol or food into the festival arena (bars and food stalls are available at the event). Any alcohol found at entry will be confiscated and disposed of.
You are permitted to bring a sealed plastic bottle of water under 500ml sealed. You may be asked to open it by security
Anyone who resists the confiscation of disallowed items or disregards these conditions will face eviction.
Only bags A4 size or smaller are permitted into the festival arena.
12. Campsite Safety Conditions and Information
12.1 The campsite will be open from 12:00 midday on Friday 7 August. All campers must vacate the campsite and festival site by 12:00 midday on Monday 10 August.
12.2 Tents and campervans under 6 meters are only allowed on site, due to access
12.3 Please do not leave valuables in your tent or vehicle. All property is left in the campsite and car park entirely at your own risk.
12.4 For safety reasons and due to fire risk, open fires, fire pits, disposable BBQs and barbeques are strictly prohibited anywhere on the campsite.
12.5 Campers may use approved camping stoves only. Approved camping stoves are selfcontained, purposebuilt camping stoves designed for outdoor use and used in accordance with the manufacturer’s instructions.
12.6 A minimum 2 metre fire separation distance must be maintained between all tents at all times.
12.7 Our caterers will be operating during showtimes on festival days. There is no catering in the campsite.
12.8 There are temporary toilets located on the campsite, which will be open 24 hours a day throughout the festival.
12.9 Please note that public toilets must not be used for washing up dishes. Campers should bring a bowl or bucket for washing up.
12.10 There are no showers available on site.
12.11 Drinking water will be available throughout the festival within the campsite.
12.12 There are no power points or electric hookups available anywhere on site.
12.13 Quiet hours apply between 01:00 and 08:00. During this time, noise must be kept to a minimum so as not to disturb other campers.
12.14 Sound systems, generators, or any excessive noise that disrupts other campers are not permitted at any time.
12.15 The festival has a community police officer presence. Anyone found in possession of illegal substances may be arrested and will be required to leave the festival site.
12.16 Antisocial, aggressive, or unsafe behaviour will result in immediate eviction from the campsite and the festival without refund.
12.17 Campers must follow all instructions given by festival stewards and security staff at all times.
12.18 All rubbish must be disposed of in the bins provided. Recycling bins are available in the festival arena, and campers are encouraged to use them wherever possible.
12.19 All campers must wear and display a valid wristband at all times.
12.20 Entry to the campsite is restricted to valid camping ticket holders only.
12.21 One tent is permitted per pitch unless otherwise authorised.
12.22 Bicycles, scooters, and all powered transport are prohibited for use anywhere on the festival site.
12.23 No caravans or motorhomes are permitted on the festival site; all vehicles must be under 6 meters in length due to access and safety rules.
12.24 No vehicle movement is permitted during restricted operational hours. These restrictions are in place for safety reasons and do not prevent campers from leaving the site on foot if required.
12.25 Campers are responsible for their own tents, equipment, and personal belongings. The organisers accept no liability for loss, theft, or damage.
12.26 Damage to festival property, facilities, or land may result in charges being applied.
12.27 Commercial trading, promotional activity, or unauthorised vending is strictly prohibited.
12.28 If you require an accessible camping space for a campervan or a tent pitch close to the main arena, you must notify us at the time of booking so that an appropriate space can be reserved. Accessible spaces are limited and allocated on a first come, first served basis.
12.29 Accessible parking is available on site. If you have a Blue Badge, please bring it with you so our team can assist you on arrival.
12.30 Breach of campsite rules may result in eviction from the campsite and the event.
12.31 The organisers reserve the right to amend camping arrangements where necessary for safety, operational, or environmental reasons
13. Transport & Parking Controls
Buses
13.1 No alcohol, drugs, smoking, vaping or eating is permitted on buses.
13.2 Removal from transport forfeits the journey without refund.
Parking
13.3 Parking tickets are nonrefundable.
13.4 Vehicle searches may be conducted.
13.5 No overnight sleeping in vehicles.
13.6 All vehicles must be removed by 12pm Monday 10 August 2026.
14. Eviction & Enforcement
14.1 We have a formal eviction policy on-site for festival-goers seen displaying, or inciting, inappropriate, offensive or illegal activity or behaviour.
Unacceptable behaviour that can lead to eviction includes, but is not limited to:
Illegal activity
Offensive behaviour
Throwing of objects in the direction of people
Encouraging others to behave badly by incitement
Preventing our security or emergency services from reacting to a situation
Building or starting a fire anywhere on the site at any time.
14.2 The Promoter reserves the right to refuse entry or evict any person for:
breach of these Terms
antisocial or unsafe behaviour
intoxication
refusal to comply with instructions
14.3 We take evicting very seriously and have spent every year reviewing our eviction policy with Essex Police.
We have an eviction tent at the festival which is managed by our independent security contractor. In most instances, they will assess each eviction based on the evidence and report provided by their escorting security team, in liaison with the event management a decision will be based on the report. The festivalgoer will have their details taken and be given the chance to make a statement before any decision is made. With the provided evidence and report, we will assess and decide to issue either a warning and let the individual back into the event, or they will take the wristband off and get security personnel to evict them from the site.
In extreme cases, an eviction will be instantaneous and the festivalgoer will be evicted straight away.
If you are evicted, you will not be permitted back onto the site to collect any belongings. Instead, you will be offered a phone call to a friend or family member on site who will have to gather your stuff and take it home for you.
If evicted, the festivalgoer will be asked to leave the entire site and be responsible for making their own way home (either by using the taxi, or the shuttle bus). They will not be allowed back into the event at all.
We will record behaviour for evidential purpose using CCTV cameras around the site and other recording devices. By choosing to come to the festival site, this will be seen as acceptance of this and any footage will be given to the police for court purposes.
14.3 No refunds will be issued following eviction.
15. FIRE AND SAFETY
15.1 Fires and the burning of any materials is not permitted anywhere on site
15.2 Smoking is not permitted in enclosed public spaces or buildings including any toilets, buildings, tents or covered areas.
15.3 Excessive exposure to loud music may cause damage to your hearing.
15.4 Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.
15.5 The use of drones or similar equipment for any reason is strictly forbidden on site without written permission from MJB Productions (UF, SIF, SIP).
15.7 The chillout and First Aid tents are situated in the festival arena and are places where anyone can go if they are in need of some time away from it all. These locations provide specialised support and advice. Should you require any assistance please let a member of security or bar staff know so they can contact a member of our wellbeing team.
16. HOUSEKEEPING
16.1 Please use the bins and recycling points provided on and off-site.
16.2 No animals, other than guide or hearing dogs, are permitted in the festival arena or festival campsite.
17. Liability & Risk
17.1 Attendance is at the individual’s own risk.
17.2 The Promoter accepts no liability for loss, theft or damage except where caused by proven negligence.
18. Governing Law
These Terms are governed by the laws of England and Wales.
Website Terms & Conditions
Terms of Use
http://www.secretislandfestival.co.uk (the “Website”) is owned and operated by SIF Events Ltd (“our”, “us” and “we”). We’re a company registered in England and Wales with registration number 16122045. Our registered office is at: 21 Campbell Road, Maidstone, Kent, ME15 6PY Our postal address is 121 Campbell Road, Maidstone, Kent, ME1 56PY. You can contact us by email at: theteam@ultrafunkula.co.uk
These are the Website terms and conditions (the “Conditions”), which apply to the use of the Website by end users. Our Privacy Policy – seehttps://secretislandfestival.co.uk/privacy-policy/ and any other policies, rules or guidelines that may be applicable to particular offers or features of the Website are also incorporated into these Conditions. By visiting or using the Website, you expressly agree to these Conditions, as updated from time to time.
The Website is provided for the benefit of residents of the United Kingdom for purchasing on behalf of ticket holders who must be 18+. If you are not a UK resident, over the age of 18 or do not agree to be bound by the Conditions, you may not use or access the Website and we will have the right to restrict or prevent your access to the Website. If there is anything that you do not understand please feel free to email any enquiry to us at theteam@ultrafunkula.co.uk .
1 Your Obligations
1.1 You will not:
(a) use the Website (or any part of it) for any illegal purpose and agree to use it in accordance with all relevant laws;
(b) upload or transmit through the Website (i) any computer viruses, macro viruses, trojan horses, worms, robots, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or (ii) any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
(c) use any robot, spider, offline reader, site search/retrieval application or other manual or automatic device, tool, or process to retrieve, index, data mine or in any way reproduce or circumvent the navigational structure or presentation of the Website or its contents, including with respect to any CAPTCHA displayed on the Website. Operators of public search engines may use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. We may revoke this exception at any time;
(d) use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets, promotional codes, vouchers, gift cards or any other items which may be available on the Website from time to time, including sending information from your computer to another computer where such software or system is active;
(e) take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
(f) access, reload or refresh transactional event or ticketing pages, or make any other request to transactional servers, more than once during any three-second interval;
(g) request more than 1,000 pages of the Website in any 24-hour period, whether alone or with a group of individuals;
(h) make more than 800 reserve requests on the Website in any 24-hour period, whether alone or with a group of individuals;
(i) use the Website in a manner which:
may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired or
violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
(j) create or publish a hypertext link to any part of the Website or attempt any unauthorised access to any part or component of the Website; and
(k) alter or modify any part of the Website other than as may be reasonably necessary to use the Website for its intended purpose.
1.2 You agree that in the event that you have any right, claim or action against any end user of the Website arising out of that end user’s use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.
2 Our Rights
2.1 We reserve the right to:
(a) modify or withdraw, temporarily or permanently, the Website (or any part of it) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
(b) change these Conditions from time to time. Your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website; and/or
(c) monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints relating to the Website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
2.2 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website because of a failure, suspension or withdrawal of all or part of the Website for any reason.
3 Your Personal Data
We respect your personal data and shall process any personal data that we collect from you, or that you provide to us in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
4 Links To Other Websites
We may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
5 Accessibility
We take our responsibility for making accessible web content and software seriously. The Website is committed to ensuring accessibility for people with disabilities and to meeting current accessibility standards, including those defined by the W3C’s Web Content Accessibility Guidelines. Many Internet users with disabilities find websites difficult to use simply because of the way they are designed. The Website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers.
6 Limitation of Liability
6.1 Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.
6.2 The Website is provided on an “as is” and “as available” basis without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.
6.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server which makes it available or products or services offered on the Website whether by us or on our behalf (including free software downloads) are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.
6.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law.
6.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.
6.6 Subject to clause 6.7, we will not be liable in contract, tort (including, without limitation, negligence) or otherwise for:
(a) any economic losses including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
(b) any loss of goodwill or reputation; or
(c) any special or indirect or consequential losses, howsoever arising and;
in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.
6.7 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees, or any liability in the tort of deceit.
7 Intellectual Property and Right To Use
7.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the Website shall remain at all times owned by us or our licensors. You are permitted to use this material only as expressly authorised by us.
7.2 You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, broadcast, sell, licence, commercially exploit or create derivative works of such material and content.
7.3 Except for personal data, any information you submit to the Website, whether by way of comment, any chat room function or otherwise, will not be treated confidentially and you acknowledge that we may use such information for any purposes subject to these Conditions.
8 General
8.1 If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
8.2 These Conditions (as amended from time to time) contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior written or oral agreement between us relating to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions. However, nothing in these Conditions purport to exclude liability for any fraudulent statement or act.
8.3 The Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. The Website is controlled by us in England. We make no representations that the Website is appropriate or available for use in other countries.
Terms and Conditions for ticket purchase by Payment Plan
1. standard day tickets, bus and car park tickets for Secret Island Festival 2025 (does not include VIP, early bird or super early bird tickets) can be bought using the Payment Plan (PP), which allows eligible customers to pay for tickets over a number of payments, subject to ticket availability. The PP is available to any customer buying a ticket between 9am 11th May 2025 and 00:00am on 19th July 2025. The number and amount of payments and ticket prices will vary depending on when a ticket is booked and will be confirmed in the current PP offering and terms and conditions. The total purchase value includes all charges such as any booking fee, postage and or handling fee (handling fee will be retained if tickets are forfeited at any stage of the payment period)
2. The PP on the below terms is available to customers buying a ticket between 9am 11th May 2025 and 00:00am on 19th July 2025. (inclusive) (“Eligibility Period”), subject to ticket availability and allows eligible customers to pay for a ticket over a Tow (2) or Three (3) part Payment Plan (each an “Instalment” and together the “Instalments”.
3. The First payment of the payment plan is a non-refundable deposit to hold a ticket for you. As such, failure to complete the payment plan (missing a payment by the due date) will result in your order being cancelled and no tickets will be issued. We will, in no way for any reason, refund the first payment. Any refund due on the 2nd payment of 3 part payment plan will not be paid out automatically and will need to be applied for. The first Instalment must be paid at the time of ordering and will initiate the payment plan.
4. The full price of your purchase of a ticket will be shown in your cart and the chosen PP will then show the final payments breakdown and when these are due to be paid.
5. you must register for an account on the Secret Island Festival website to be able to use the PP scheme, this will allow you to log in and view your orders at any time.
6. The first payments will be charged to your credit or debit card immediately upon your election to purchase the ‘ticket(s)’ during the Eligibility Period. Each subsequent payment is not automatic and will need to be charged to your chosen credit or debit card by the date shown at the time of purchasing and the reminder email sent out to you 3 days before the due date. If we are not provided with a payment by this due date, your ‘ticket(s)’ and / or ‘upsells’ will be void/cancelled and only the Handling fee paid will be retained upon application for a refund – all other monies will be returned back to the original card within a further 14 working days and you will have no claim to any tickets or upsells.
7. The transaction will only be completed once your payments of all Instalments and fees have been processed and received in full and subject to the relevant fraud checks.
8. Tickets will only be issued once the full payment plan is completed and all instalments are paid.
9. If you do not pay any of the Instalments in full in accordance with paragraph 5, you will lose: (i) Handling Fee and (ii) the ticket(s) to which you were entitled under the PP.
10. The PP requires that, at the time the first Instalment is made, you make a full commitment to purchase a ticket and to pay the full ticket price plus the applicable booking & payment plan fees and postage charge.
11. It is recommended that you ensure that adequate funds are available on your debit or credit card to ensure that payments are processed on the due dates, as set out in the payment plan schedule and that your credit or debit card does not expire before the final Instalment can be charged.
12. If you purchased any of the supplementary items listed below together with your tickets, you will be refunded the full price paid by you in respect of such supplementary items, less the £10 handling fee : car park or bus tickets.
13. If your PP order is cancelled for any reason including due to non-payment of any instalment or suspected fraud, you will not be able to make up missed payments to reinstate your order. Following a PP cancellation or forfeit, if you still wish to purchase a Secret Island Festival ticket or any upsells, you may do so, subject to availability. If you choose to begin a new payment plan, you will not be entitled to a refund on the handling fee from your previously cancelled or forfeited plan.
14. These special terms and conditions are in addition to Secret Island Festival’s terms and conditions which are available here https https://secretislandfestival.co.uk/terms-conditions/
15. Tickets cannot be refunded or exchanged after your purchase has been completed, save as provided in Secret Island Festival’s purchase policy.
16. If you have any queries regarding the Ticket Deposit Scheme, please contact us theteam@ultrafunkula.co.uk